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Complex Care

As a provider of complex care services we understand the challenges which our service users face when living with a long-term condition and suffering from a lack of independence.

Our high quality complex care at home service is often a cost-effective alternative to nursing or residential home admission. Many individuals benefit greatly from having the one-to-one care and attention that our care at home service provides, something that they would struggle to receive in a multi-occupancy home. Where needed we have the support of other healthcare professionals that will aid us to ensure you are cared for in the most appropriate and comfortable manner

In addition to supporting adults with complex needs, we also assist young people with a team of  highly trained and dedicated carers who also provide Family Support.

As with all our service users we provide a detailed and extensively tailored care plan, which identifies all of your requirements and allows you to have the choice and control over your care. We constantly review  and update our plans with our service users and their loved ones to ensure that we continuously adapt our service to meet their changing needs and preferences.

We try to match interests and personalities with our carers and ensure that all of our employees are fully briefed on what is expected and on the users personal preferences.

Once we have carried out a detailed assessment we will put together the proposed care plan and an estimated cost for theproposed care package.